We can do better than paper maps. While some people love maps, more than 50% of people in 2024 aren’t comfortable with them. What if there were a better way to navigate travellers into memorable moments beyond the hotel?
Audio-guided run routes
Outdoor fitness has exploded in popularity
Your hotel can share with guests the best running and walking routes from your lobby.
No more getting lost, no more mediocre runs. It's the best way to see a new city.
Voice navigation means your guests stay on track, free of the distractions of a map.
Customizable messages allow your guests to hear stories about the landmarks they pass plus unique loyalty offers.
Bespoke concierge maps
Digital concierge maps, full of hotel knowledge
For many years, front office has helped guests with local directions by marking up a paper map.
It’s now time to replicate that experience digitally. You’ll save time, staffing costs, long waits, and paper.
Your guests receive a bespoke map just for them, digitized and on the web, with helpful details about your favourite landmarks and businesses, no app needed.
Digital hotel guides
Don’t just send guests to Google, own your POIs
Navigation is not just running: it's walking and concierge maps and hotel guides.
We really don't have to rip up menus after one use!
RunGo offers new digital concierge guides, with QR codes, dining guides, menus, activities, and directions, all optimized for mobile.
Scan for a guest experience demo
From QR scan to selecting a route or map to starting an activity in 2 taps
Watch a video demo
Scan or tap to see an example
Local recommendations map, on the web, only the hotel’s suggestions, with the guest location as a blue dot
Even more critical in 2024
Self-service Hotel Guides support short-staffed hotel teams
90% less paper usage by migrating hotel assets to digital
Controlling your own platform for local recommendations, instead of sending guest to Google for reviews and directions, sees 68% upsell opportunities
Our Hotel Guides & iPad Concierge Mapping are built on the same platform as RunGo, but it’s not for runners
Your guests are already walking, hiking, biking, and running. But most of them are getting lost or having mediocre experiences
Ask us about our First Steps Trial
What hotels, guests, and media say
“App of the Day: ‘Run new routes wherever you are’
Apple Watch: App of the Year”
“The one app every runner needs when traveling”
“Only running app with turn by turn directions... 30+ turns on new roads that I wasn’t about to memorize.”
“I think we can all agree that we really need to find a solution to the small ‘user unfriendly’ printed maps we give our guests looking for a running routes around your hotel. This is that solution.”
“Awesome features and the staff are incredible to work with.
Easy to use for the end consumer.
10/10. Service and quality of delivery.”
“RunGo was a great way to get a feel of the areas and feel more secure running by myself.”
“What is there to do around the hotel and in the neighborhood?
Fairmont Orchid now offers digital guides, audio-guided running routes and nearby hiking routes through the RunGo app for iPhone, Android and Apple Watch. Each route includes a voice-guided tour, allowing you to move along at your own pace. Make sure to do the Puakō Petroglyph Archaeological Preserve walk, narrated by the resort’s own director of Hawaiian culture Ka‘iulani Blankenfeld.”
“How to find great running routes everywhere you travel: a phone can be a runner’s key to the city. The RunGo app, which includes many runs that start from hotels. The latter also speaks the directions as you run, reducing the need to keep stopping to look at your phone.”
“This is a must-have for the business traveller who likes to run. Helps to explore new area. Very good and attentive customer service as well.”
“Like most hotels and resorts worldwide, the resort used to provide them with paper maps or verbal directions on where to go... From interviews with our guests using the app we have learned that they appreciate the technology and prefer it over the previous solutions offered. They can leave the map at home and for the first time truly enjoy the views and beauty of Dana Point and its surrounding areas just as if they are locals.”
“The fitness experts at Miraval Life in Balance Spa were looking to offer our active hotel guests something special and simple to enjoy the surrounding areas. By introducing this new app we made the whole experience seamless.”
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